At Home : Owner's Information Page
At Home Real Estate Services is a full-service property management company that services the Springfield, MO metro area.
We specialize in the follow types of properties:
- • Single Family Homes
- • Lofts/ Condos
- • Town Homes / Plexes
- • Multi-Family
We offer two levels of service to owners to help with their rental properties which we go over in detail below.
FULL MANAGEMENT: We know that rental property can eat away at your time so we’re completely set up to take care of everything from start to finish. We offer the following services for the fees listed below:
- • Get your property advertised and out to the public via professional websites with meta tags broadcasting
- through Google, Craigslist, and over numerous other internet rental listing sites through the most
- progressive property management software on the market today.
- • Personalized showings by licensed agents
- • We check prospective prospective residents’: Background, Credit History, Previous Rental History,
- Sex Offender List and establish a resident’s propensity to pay rent through work history or
- co-signors when applicable.
- • Lease signing - we provide an attorney approved lease
- • Oversee utility change over.
- • Manage tenant’s maintenance requests and contract applicable contracts to conduct repairs
- professionally and cost effectively.
- • Arrange for all maintenance work to be done with your approval. (predetermined amount requires approval) (10% Surcharge added to all maintenance At Home schedules out. Keep in mind that At Home has worked out discounted rates for the maintenance and even with the surcharge the bill is most likely less than what you would normally pay if you scheduled it. For example on sewer clean outs most companies charge $125 for a clean out. Our costs on a normal sewer clean out is $70. With the surcharge you pay $77 and are still saving $48.)
- • Rent Collection and electronic deposits right to your bank account. No more waiting for mail!
- • Professional Electronic Reports to Owner broken down by property monthly sent right to your email.
- • Move out inspections.
- • Security Deposit Disposition process.
- • Reinstate units to a “rent-ready” state between residents.
Fees for this service:
10% of each months gross income is the management fee and is charged monthly.
Plus a leasing fee each time it leases to new residents of:
40% of the first full months rent for all homes with a Springfield address
or
50% of the first full months rent for all homes outside of Springfield.
Example: A home that rents for $500 a month, that is inside Springfield, and has a $300 pet fee. First month = 10% of the Rent = $50 10% of the Pet Fee = $30 Leasing Fee = $200 = $280. Each addition month = 10% of Rent = $50.
LEASING ONLY: If you simply need us to find a great resident for you and you want to do the management yourself, we provide the following services for 60% of the first full-month’s rent for homes with a Springfield address, and 75% for homes outside of Springfield.
- • Get your property advertised and out to the public via professional websites and professional yard sign.
- • Personalized showings by licensed agents
- • We check - Backgrounds, Credit History, Previous Rental History, Sex Offender List and establish a
- resident’s propensity to pay rent through work history or co-signors when applicable.
- •Lease signing as your agent - we can provide an attorney approved lease for you or use your own
- •Collect the first month’s rent, oversee utility change over and give possession to the new resident
At Home Real Estate is proud to have 2 licensed Brokers and a total of 4 licensed agents along with accounting and administrative personnel on our team. The Owners of At Home Real Estate have over 15 years combined experience in managing hundreds of rental units for multiple owners.
Testimonials:
Trent Jackson has been my property manager for over 6 years and has done a remarkable job finding qualified tenants and retaining them as well as being very effective in collecting rents and controlling costs.
- Crista Hogan
Executive Director
Springfield Metropolitan Bar Association
____________________________________________________________________________________________
At Home Real Estate Services has been managing my rental units for nearly 4 years and has been very diligent in finding good tenants and overseeing the day-to-day management of the units. They’ve truly provided me with peace of mind, so I don’t have to deal with hassles.
-John Penny
Owner, PENMAC and Multiple Unit Property Owner
_____________________________________________________________________________________________
We were so busy that we just didn’t even have time to show our rental properties. We were referred to At Home Real Estate Services and shortly after we had full rental units with good tenants that are paying on time! It was a very quick and effortless transition for us.
-Renee Miller-Viebroch
Murney Associates Closing Dept.
-Jim Viebroch
State Representative
______________________________________________________________________________________________
I have used the “Leasing Only” services of At Home Real Estate for the last 4 years to place tenants in the new duplexes and homes that I’ve built. They’ve consistently delivered great tenants and have stayed on top of leasing and pre-leasing my units when they come open. Most recently, I developed 10 units in Springfield that were leased before I completed construction.
-Jason Finley
Finley Homes and Multiple Unit Property Owner
______________________________________________________________________________________________
WHAT TO EXPECT when At Home Provides Full Management Services:
- • We will screen the residents’ and present the application to you for final approval once we’ve collected
- a security deposit/holding fee from the applicant.
- • Once approved, we will execute the lease on your behalf as your agent.
- • We will provide the resident with a copy of the lease and arrange a time for them to pick up keys,
- provide proof of utilities and set the residents up to pay their rent to us on-line when applicable.
- • On Move-In day, the resident will come to our office to pick up the keys (we will give them 1 key and
- retain one key at our office, so always give us a spare so we can access the unit in an emergency).
- • Our fee will automatically be taken out of the payments by our Property Management Software and
- you will receive a detail report via email each month with the Subject: “At Home Owner Statement”.
- • Our goal is to flow through money within 4 days of move-in and send your Owner Money and Owner
- Reports by the 5th business day of each month.
- • On your first month, our fees come out of the rent along with you “reserve”.
- • Your reserve is YOUR money held in our account in case small repairs are needed and keeps us from
- having to ask you to send a check between rental payments to cover repairs. We prefer this be
- paid up front in case any small repairs arise before collecting rents.
WHAT TO EXPECT when At Home Real Estate provides Leasing Only Services:
- • We will screen prospective residents and present the application to you for final approval.
- • Once approved, we will collect a Security Deposit/Holding fee in certified funds and execute a lease
- between you and the resident as your agent.
- • We will provide the resident with a copy of the lease and arrange a time for them to pick up keys,
- provide proof of utilities and pay the first month’s rent to At Home Real Estate Services.
- Each other month will be paid to you.
- • On Move-In day, the resident will come to our office to pick up the keys (we will give them the keys
- you provided, please keep garage door openers and extra keys with property).
- • We will take our fee out of the First Month’s Rent and issue a check for the remaining portion along
- with Security Deposit and a detail/invoice.
- • Our goal is to flow the money through and send it out within 4 business days.
- • If an email address is provided, we will send a copy of the lease electronically, otherwise it will
- be available for pick up at our office along with your check and detail/invoice.
- (We mail checks and send paperwork electronically)
If you have any questions or are interested in having At Home Real Estate Services of Southwest MO LLC manage or lease your property please call us at 417-832-0885 or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Thank you!
The At Home Team
