Frequently Asked Questions

How do I know if my application will be approved or denied?

The simple answer is there is not a way for us to know before an application comes in and we have processed all the information and have an answer back from the owner.

The owners are looking for basic criteria in prospective tenants as a basis for your approval. With your help we will do everything we can to try to get you approved but there are cases where that may not happen.  The more information you can provide us the better the chances are we will be able to work with you.

Things Owners want to see on your application and will help you get approved.

  • Good Rental History
  • Job History with the same employer for at least 6 Months
  • A clean background.
  • Having never been charged or convicted of a felony.
  • The ability to pay rent with a good income source. (Usually owners are looking for income that equals at least 2-3 times the rent.)

Below are items that may cause the owner to say no or ask for more money down, last month’s rent, co-signers, or other additional consideration in order to try to work with you in an effort to get you approved.

  • Lack of Rental History
  • Bad Rental History (multiple late pays or any evictions)
  • Negative items on your background (evictions, criminal charges, etc)
  • Bad checks or excessive collection items on your credit
  • No income

Please help us by being honest and up front on the application and explain any issues in detail. And please understand that there are times that the owner will not approve the applications.  If you are not truthful on your application you will be denied.

(The items above are basic criteria and do not represent all scenarios)

How do I give notice to move?

The state of Missouri requires no less than 30 days notice be given in writing to a landlord.  We will accept emails, written notice that is dropped off at the office and or mailed to the office. The 30 day period also must run with the pay period.  All of our leases run from the 1st of the month to the last day of the month so notice is due by the 1st day of the month you would like to move out at the end of.  If you give notice after the first the notice will go in for the end of the following month.

For example:

Notice given on March 1st would be for a March 31st move out date.

Notice given on March 2nd would be for a April 30th move out date.

Exceptions to this rule would be leases that call for a notice greater than 30 days and leases that end before the last day of the month.

For example:

If you lease says the last day of the lease is July 30th then notice on July 1st would be for a July 30th move out date.

If your lease requires a 90 day notice then notice on March 1st would be for a May 31st move out date.


What if my roommate does not pay rent?

When 2 (or more) parties enter into a lease, they become both jointly AND severally liable, meaning that the full amount is due on the due date and the rent is 100% collectible from one or all parties.  It is up to the roommates to decipher how much they should pay jointly and it does not matter as long it is paid in full.  If one room mate pays half and the other(s) do not pay, the delinquent amount is collectible from ALL parties, including the roommate that has already paid half.  However, the roommate should save receipts and payment records because they have a very legitimate cause for collecting that amount from the other roommate(s), but would be a small claims suit outside of the lease agreement and would not have anything to do with the landlord.

Does the property I am interested in accept pets?

Each property is different so you will need to look at the description of the property to see if the listing says No Pets Allowed or Some Pets Allowed with Approval and Pet Fee.  If it says No Pets Allowed the owner is firm in that they will not allow pets.   If it says Some Pets Allowed with Approval and Pet Fee then that owner will consider pets. It does not guarantee your pet will be approved.

What if I want to get a pet / service animal / ESA after I move in?

You will always need to get a pet / service animal / ESA approved before bringing the pet into your home.  If you are found to have an unauthorized pet you will be charged a $400 unauthorized pet fee and may face eviction as it is a violation of your lease. A Service Animal / ESA is considered a pet until documentation of the disability related need has been turned into our office and a Service Animal / ESA addendum has been signed. 

Many owners will not approve a pet after the application process so if you know you are wanting a pet in the future let us know up front.

Do you accept 3rd Party Payments?

We do not accept 3rd party paments. Ie. Section 8, OACAC, HSI etc.